Smalls Cat Food Review: Our Experience

Cats Reviews Dec 2, 2019
Written by Mallory Crusta | Updated Apr 20, 2021
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Smalls Cat Food Review: Our Experience

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Cat food is longer limited to cans of paté, pouches of stew, and bags of kibble. If you’re in the mood for something different, you can try raw food, freeze-dried food, and freshly cooked meals. You can buy cat food online, shop for it in a store, or make it yourself.

Some companies, like Smalls, are taking advantage of this moment and helping to change what it means to shop for and feed your cat.

Quick Summary

Smalls was a hit in our home. The ordering process was a pleasure, the customer service was prompt and accommodating, and the food was good, too. All of the recipes smelled delicious and the cats were happy to eat them.

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Smalls Cat Food YouTube Video Review

Co-founder and CEO Matt Michaelson says that Smalls is “as close as you can get to homemade food, without, you know, making it at home.” Combined with its subscription model and wide variety of texture and flavor options, it looks like Smalls is food for today’s cat guardian.

After researching Smalls cat food, interviewing the company’s founders, reading customer reviews, and trying it for myself, I’m here to share the details about this cat food brand.

What Kind Of Cat Food Does Smalls Offer?

The Smalls cat food selection includes fresh wet food in minced and paté textures, freeze-dried raw food, and kibble. Their wet food isn’t your standard slop in a can. Whether minced or whipped up into a paté, Smalls is a homemade-style food that looks and smells like the kind of meat you might eat for dinner.

Similarly, Smalls freeze-dried food is made from simple, straightforward ingredients. Their kibble is similar to other grain-free dry foods, with a meat-first ingredient list and a variety of legumes holding it all together.

Here’s How It’s Made.

Smalls cat food is formulated by certified animal nutritionists and made in a USDA-inspected human food processing facility in Chicago, Illinois. The food’s ingredients are human-quality, too, making Smalls one of the few human-grade cat foods you can buy.

Their safety and quality control protocols seem to have worked well so far. The food’s never been recalled and I haven’t found many problematic reports on the web. That said, as of November 2019, this company is just about two years old. It hasn’t had a lot of time to prove its strengths or weaknesses.

But That’s Not All Smalls Cat Food Has To Offer.

Its nutritional and ingredient quality alone would make Smalls interesting, but the company adds another layer of novelty by using a subscription model.

By sending you a box of Smalls according to a monthly delivery schedule, the company makes the way you buy an experience of its own. It puts itself in an interesting new pet food category along with Nom Nom, Ollie, and Farmer’s Dog.

There’s A Lot To Analyze Here.

I decided to get some first-hand experience with Smalls cat food. With the help of my two cats, Wessie and Forest, I’d find out what Smalls is all about, evaluate the ordering process, customer service, and what would happen when you put Smalls in your cat’s bowl.

Smalls Cat Food Review— Purchased and Tested

Smalls Cat Food
Overall Score
  • Offers a wide variety of recipe options
  • Fully human-grade food
  • Your first order comes with an assortment of additional goodies
  • Offers 25% off your first order
  • Doesn't offer any customization
  • Customer service is inconsistent
  • Offers a wide variety of recipe options
  • Fully human-grade food
  • Your first order comes with an assortment of additional goodies
  • Offers 25% off your first order
  • Doesn't offer any customization
  • Customer service is inconsistent
Monthly Price
Ingredient Quality
Nutritional Quality
Recipe Variety
Options for Customization

I’d tried Smalls cat food two years ago when the company was brand-new—I remember waiting a couple of weeks to try it so that they could get their customer portal set up. Though the idea was strong and their food was a hit, Smalls hadn’t ironed out all of the kinks in their customer experience. Having given them a couple of years to grow, I was excited to see how they’d changed.

Here’s How You Order Smalls Cat Food.

Smalls is a customized cat food experience. The company uses information about your cat’s size and figure, health goals, and even your budget preferences to make sure that your Smalls subscription is just right.

The Smalls Journey Starts With A Questionnaire

I entered Forest’s age, food preferences, and let Smalls know that her figure was just right—no weight loss or gain necessary. Interestingly, I didn’t enter her weight. Smalls is not custom-portioned, so your cat’s size doesn’t come into play.

At the end of the questionnaire, Smalls—very politely—asked about my budget preferences. I let Smalls know that I like to save where I can but that good nutrition took precedence.

Given Forest’s preferences and my budget, Smalls suggested three variety packs, each containing different combinations of food—fresh food only, a mix of fresh and kibble, or a mix of fresh and freeze-dried.

In Total, Smalls Offers Nine Recipe Plans

With names like Total Moisture, Fresh Food Starter, and Balanced Convenience, each of these sampler boxes was developed with a different type of customer in mind.

So that I could try all three types of Smalls cat food, I chose the Healthiest Balance plan. It didn’t include every recipe, but it would give my cats a taste of Smalls kibble, freeze-dried food, and fresh food.

After I placed my order, Smalls sent an email letting me know that they were working on the food and preparing to ship it. Smalls ships on Mondays and uses second-day air shipping to make sure your food arrives ice-cold.

The box arrived at my house on Wednesday morning.

Here’s What Came In The Box

I was out all day and wasn’t able to bring in the box until late that evening. When I opened the box, everything was still frosty-cold, packed in biodegradable insulation and chilled with dry ice.

Moral of the story: you don’t have to take the day off work to wait for your package of Smalls cat food. Unless something goes wrong, the contents of the box will stay fresh and cold for a day on your porch.

The fresh food was promptly shipped and delivered in an insulated box.

And the box didn’t just contain the food I’d ordered—it also contained a bright yellow box tied shut with a ribbon. Inside was a bundle of free extras.

This box of free items comes with your first box of Smalls cat food. From the introductory guide to the food toppers, everything in this box helps you get started with Smalls.

In addition to the Smalls cat food, the box included a variety of toppers and extras like bonito flakes, chicken liver powder, chicken broth, and containers.

The broth, bonito flakes, and chicken liver powder help to make the food more palatable. The plastic tub—something the company calls Smallsware—is the perfect shape for a brick of Smalls fresh cat food and makes it easier to portion out and store.

Here’s What Came In My Introductory Box Of Smalls Cat Food

We received chicken kibble, freeze-dried raw turkey, freeze-dried raw duck, freeze-dried raw chicken, and an introductory pamphlet explaining how to get started.

On the second row in the photo above, we have a cute little Smallsware tub, fresh chicken food, Gold Leaf (bonito flakes), Gold Dust (chicken liver powder), fresh turkey food, and Liquid Gold—also known as chicken broth.

In other words, there was a LOT in that box!

Was it the most exciting box of cat food I’ve ever opened?

Yes. It was.

What Did The Cats Think Of Smalls Cat Food?

Both of my cats liked Smalls cat food. Every variety went over well, but the freeze-dried recipes were a particularly big smash with Forest.

While I was photographing them for the review, Forest walked into the room, sat down, and started chowing down. She enjoyed every recipe from day one.

Forest Eating the Smalls Freeze Dried Chicken

My other cat, Wessie, also liked the Smalls food, but he preferred the wet recipes. They have the smell and texture of Thanksgiving table scraps, which are his favorite treats.

Wessie eating a bowl of Smalls chicken cat food

Let’s Bite Into The Juicy Details

I’ll be reviewing three recipes—Smalls chicken kibble, freeze-dried turkey, and fresh chicken. We’ll discuss the foods’ ingredients, species-appropriateness, and how each recipe went over.

Smalls Chicken Kibble Cat Food Review

Guaranteed Analysis:

  • Crude Protein– 40% Min
  • Crude Fat– 17% Min
  • Crude Fiber– 4% Max
  • Moisture– 10% Max

Smalls Offers Three Kibble Recipes—Chicken, Fish, And Turkey

Though our cats eat a high-moisture diet, they enjoy dry food as an occasional treat. I decided to try the chicken recipe. The first thing I noticed about this food was its smell.

It was meaty and savory and the cats also reacted to it immediately. I offered both Wessie and Forest a bowlful and they dove right in. Forest even purred as she ate.

The kibble is extruded into small disc-shaped pieces. It’s made with at least 35% dried meat, along with sweet potatoes, peas, and supplements. The food has two added fat sources—chicken fat and fish oil. They’re both species-appropriate ingredients that nourish your cat as a carnivore.

The food is relatively low in carbohydrates compared to other dry foods, with 20.5% calories from carbohydrates.


Chicken, Chicken Meal, Sweet Potatoes, Peas, Egg Product, Pea Protein, Chicken Liver, Natural Flavor, Chicken Fat, Fish Oil, Lecithin, Sun-dried Miscanthus Grass, Yeast Culture, Calcium Carbonate, Choline Chloride, Sea Salt, Potassium Chloride, Yeast Extract, Fructooligosaccharides, Taurine, Dl-methionine, L-tryptophan, Tricalcium Phosphate, Cranberry Extract, Chamomile Flower, Fumaric Acid, Lactic Acid, Citric Acid, Malic Acid, Thyme Extract, Zinc Sulphate, Ferrous Sulphate, Zinc Proteinate, Iron Proteinate, Nicotinic Acid, etc..


  • Relatively low in carbohydrates compared to other dry cat foods
  • Made from human-grade ingredients
  • Features animal-sourced fat
  • Doesn’t contain artificial colors, flavors, or preservatives


  • No dry food provides the moisture your cat needs
  • Expensive compared to similar dry foods
  • Carbohydrate content is too high for cats

Smalls Freeze-Dried Raw Turkey Cat Food Review

Guaranteed Analysis:

  • Crude Protein– 49% Min
  • Crude Fat– 17% Min
  • Crude Fiber– 3% Max
  • Moisture– 8% Max

Smalls offers three freeze-dried raw cat food recipes—turkey, duck, and chicken. My sample pack included all three of them. While Wessie and Forest both ate the freeze-dried food, they were Forest’s favorite.

Unlike some freeze-dried food that comes in patties and is intended to be rehydrated, this food is formed into small pellets and is served dry. I tried rehydrating the pieces and they floated like cereal in milk.

Let’s take a closer look at the freeze-dried turkey recipe. The food is formulated by Dr. Richard Patton, a professor of animal science. Though the food—like all Smalls freeze-dried foods—doesn’t contain any synthetic supplements, it meets AAFCO nutritional guidelines for all life stages.

The food is made primarily from finely ground turkey with bone, turkey heart, liver, and gizzard, turkey egg, and goat’s milk. The food also contains herring oil as a source of omega-3 fatty acids.

With plenty of nutrition from fresh meat, organs, and bones, the food is a species-appropriate product. It has the high protein content, moderate fat, and low carbohydrate content that are ideal for cats.


Finely Ground Turkey With Bone, Turkey Heart, Turkey Liver, Turkey Gizzard, Goat’s Milk, Turkey Egg, Water, Egg Shell Membrane, Herring Oil, Mixed Tocopherols, D-Alpha Tocopherol


  • Derives almost all nutrition from fresh, minimally-processed muscle meat, organs, and bones
  • Rich in readily-digestible protein
  • Features animal-sourced fat
  • Doesn’t contain artificial colors, flavors, or preservatives


  • With 511mg phosphorus per 100kcal, this food may have too much phosphorus for seniors and cats with kidney disease
  • Doesn’t rehydrate well—a low-moisture food

Smalls Chicken Wet Cat Food Review

Guaranteed Analysis:

  • Crude Protein– 21.2% Min
  • Crude Fat– 8.05% Min
  • Crude Fiber– 0.4% Max
  • Moisture– 66.1% Max
  • Ash– 2.25%

Smalls offers three wet or fresh recipes featuring turkey, beef, and chicken as primary protein sources. Each is available in either a minced or paté texture. We tried two varieties—turkey and chicken. The chicken flavor had a slightly softer, flakier consistency and the cats seemed to prefer it. Instead of pouches or dishes, the food is formed into a slim brick in a plastic wrapper. The top peels off for easy access and is marked in 50-calorie increments, theoretically making it easy to portion out the right amount for your cat. This feature only has one flaw. When you lift off the top to access the food, you’ll also obscure the measurement lines.

All Smalls fresh food recipes follow the same recipe blueprint. They feature muscle meat and organs along with a sprinkling of vegetables. A mix of added synthetic vitamins, minerals, and amino acids make the food nutritionally complete.

The chicken recipe features chicken thigh, breast, and liver as primary ingredients, along with a mix of green beans, peas, and kale. Unlike other Smalls recipes, it uses vegetable oil instead of animal-sourced fat.

Despite its use of vegetables, the food remains a low-carbohydrate product with 3.5% calories from carbohydrates.


Chicken Thigh, Chicken Breast, Chicken Liver, Green Beans, Peas, Water sufficient for processing, Chicken Heart, Kale, Vegetable Oil, Calcium Carbonate, Dicalcium Phosphate, Choline Bitartrate, Salt, Taurine, Magnesium Gluconate, Potassium Chloride, Zinc Gluconate, Ascorbic Acid, Copper Gluconate, Vitamin E Supplement, Manganese Gluconate, Ferrous Gluconate, Niacin, Thiamine Hydrochloride, Vitamin A, Calcium Pantothenate, Riboflavin, Pyridoxine Hydrochloride, Vitamin D3 Supplement, Folic Acid, Selenium,Dried Kelp, Biotin, Vitamin B12


  • Features nourishing muscle meat and organs as primary ingredients
  • Minimal carbohydrate content
  • Made from human-grade ingredients
  • Doesn’t contain artificial colors, flavors, and preservatives
  • Moisture-rich to keep your cat hydrated


  • Contains several plant ingredients
  • Uses vegetable oil instead of animal fat

How Much Does Smalls Cat Food Cost?

The cost of Smalls cat food depends on which plan you choose. Fortunately, Smalls gives you the price of each box before you decide which one you want.

That’s a welcome change—similar companies wait to drop the money details on you after you have something in your cart.

My Healthiest Balance subscription would break down to $2.90 per day or $90 each month, plus $10 shipping.

If I’d chosen their most cost-effective option—the Essential Kibble box—that cost would go down to a dollar a day or about $30 per month, again with shipping on the side.

And had I chosen the Balanced Convenience box for a mix of fresh and freeze-dried food, the monthly bill would be somewhere around $133.

Smalls cat food is more expensive than your average grocery store fare, but it’s cheaper than comparable options.

The wet and freeze-dried foods are the best value, with slightly lower prices than many competing brands. The dry food, however, is about twice as expensive as similar kibble products.

Product NameFood Type
Typical Cost per Day
Smalls Freeze-Dried TurkeyFreeze-Dried$3.66
Stella & Chewy’s Tummy Ticklin’ Turkey Dinner MorselsFreeze-Dried$2.53
Darwin’s Natural Pet Natural Selections™ Chicken Raw Cat FoodFrozen Raw$2.40
Smalls Chicken Wet/FreshFresh Cooked$2.89
Nom Nom Chicken Chow MeowFresh Cooked$3.18
Weruva Paw Lickin’ ChickenPremium Canned$3.10
Fancy Feast ChickenEconomy Canned$1.33
Smalls Chicken DryPremium Dry$1.00
Wellness CORE Grain-Free Indoor FormulaPremium Dry$0.46
9Lives Daily EssentialsEconomy Dry$0.10

Overall, Is Smalls Cat Food A Good Choice?

Smalls was a hit in our home. The ordering process was a pleasure, the customer service was prompt and accommodating, and the food was good, too. All of the recipes smelled delicious and the cats were happy to eat them.

Smalls cat food is an intriguing option for people who want homemade-style food but don’t want to make their cat’s food themselves.

You’re getting ingredient and production quality that’s almost unheard of in traditional cat food and, thanks to the subscription model, an added level of convenience.

Compared to other subscription-based cat food, you get a much wider variety, allowing you to satisfy cats of all tastes.

That said, Smalls cat food isn’t a customized product. Though Smalls gathers information about your cat, your meals aren’t custom-portioned. In fact, there’s no indication that the details in your cat’s account have any effect on the food you get. It just helps the system recommend a plan that might work for you.

So make no mistake—this is not customized cat food. Unlike some subscription-based foods, it’s not specially formulated for your cat or measured out for his dietary needs. If you’re looking for a customized cat food service, consider something like Nom Nom.

Here’s How To Get Started With Smalls Cat Food

If you’re interested in trying Smalls for yourself, head to the Smalls for Smalls website. Click on the “Get Started” button to set up your subscription. You’ll receive 25% off and free shipping when you place your first order. In case your cat doesn’t like it, Smalls cat food is covered by a money-back guarantee and you can cancel at any time.

Click here to get 25% off your first order of Smalls cat food.

* Use Code=LITTER2MONTHS and Win 2 Months of Free Litter

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Mallory Crusta is a blogger and adventurecat enthusiast who brings you the facts about cat products, wellness, and care. She's the co-founder of Wildernesscat, a resource for savvy cat guardians who want to give their felines richer, healthier lives. Visit Wildernesscat for product reviews, radically natural nutrition tips, and lifestyle inspiration
  1. K

    Mallory, after your cats were on the Smalls diet, did you experience reductions in stool size?

    • Mallory Crusta

      Hey K, that's a good question. My cats only ate Smalls food for a very short period of time and I didn't notice any changes. That being said, they already have pretty small stool given that they eat a combination of low-residue canned and fresh food. I've only ever noticed a big difference when switching to raw food—resulting in very, very small stool—and when they've eaten dry food for a few days in a pinch. The latter resulted in massive, almost dog-like bowel movements. If your cat's on a dry diet, I would absolutely expect their stool to be smaller and less smelly on a Smalls diet. Hope this helps! - Mallory

  2. Jennifer L. Klass

    Just curious...why did you only feed Smalls for a short time? Did you find another product better/healthier?

    • Mallory Crusta

      Hi Jennifer, thanks for asking. There were a couple of factors at play here. For one, my cats are on a very varied diet with all of the product sampling they do. They haven't had a consistent diet for a while and seem comfortable and healthy on this regimen. Once we were done trying the Smalls food, we moved on to another food for review. Additionally, the Smalls food—while certainly among the cheaper pet food delivery services—is a tad bit pricier than I'd prefer. Hope this explains! Thank you again for stopping by.

  3. Cat Guy

    Here's my experience: Smalls will not let you cancle without talking to three sales people and suggest they suggest that starving your cat is a great way to force them to eat this "food". Worst customer service I've experienced in years. If you try to change your order so you don't get charged for food your cat won't eat -24 hours later the cart automatically "resets" and it will charge you anyway unless you talk to them. Like to a person. No option for self service. Horrible experience. I hope everyone has a better experience and that they change these policies.

  4. Kim Neshan

    Highly dissatisfied with Smalls. Food came thawed twice within 3 months. Second time it smelled like fish because they changed their processing plant were they fish came out of.

    • Mallory Crusta

      Hi Kim, thank you for sharing this. We are currently having a dialogue with the Smalls team and working to resolve the types of issues that you and other commenters have mentioned. I will pass your comment along and, hopefully, they will be able to address these problems soon.

    • Jibran from Smalls

      Hey Kim, so sorry to hear about your experience with us. We pack our boxes with enough dry ice to keep orders frozen for up to three days; sometimes an extended journey on a warm delivery truck can expedite the evaporation, especially during the warmer weeks. However, I can totally empathize with how frustrating it can be to receive food that's already thawed and it's concerning to me that this happened to you twice. I'll definitely be sure to flag this with our Operations team. I'm more than happy to get a replacement shipped to you, just let me know!

  5. Mary

    So far ive had a good experience with customer service. I was able to modify my order as well. Im waiting on my subscription order. I will update you guys when ive received it and tried it.

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